the if/else agency approach

No middlemen & no empty promises, just honest collaboration and solid execution

if/else agency is founded by two developers and that shapes the way we build. We approach HubSpot projects with pragmatism, transparency, and a strong focus on execution.

From websites and CRM to marketing automation, sales workflows, and custom integrations, we build high-quality solutions at fair prices.

Our conviction

Everything works better when it works together

Most HubSpot projects fail because teams, tools, and workflows are disconnected. We believe long-term performance comes from cohesion, when development, CRM, marketing automation, and sales are designed to work together from day one.

That’s why if/else agency combines all four disciplines into one integrated approach, built entirely around HubSpot.

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TECH

Technical DNA for HubSpot

We approach every HubSpot project with a developer mindset: assessing feasibility, scalability and long-term maintainability from day one. From custom integrations to complex business workflows, we build pragmatic technical solutions tailored to your ecosystem.

Our aim: the right technical architecture, at the right cost.

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CRM & Marketing

A marketing-driven approach

A website alone is not a growth strategy. That's why we make sure every technical decision supports your marketing and business goals: from lead generation and automation to CRM structure and customer journeys.

Our goal: help you build and execute a coherent strategy, backed by the right CRM architecture and operational foundations.

Ifelse Agency Sales
CRM & Sales

CRM and sales alignment

Leads shouldn’t disappear between marketing and sales: that's why if/else agency builds structured HubSpot ecosystems where qualification, routing, follow-up, and reporting work seamlessly across teams.

Our aim: clearer processes, better collaboration, and higher conversion at every stage of the pipeline.

Our customers testify to our expertise on HubSpot

50+ companies have already entrusted us with their web and marketing projects

  • Brand identity and web design

  • CRM implementation, integration & architecture

  • HubSpot CMS development (website, landing pages, blog)

  • Software synchronization and API connections

  • Marketing automation, acquisition and sales performance

  • Tracking and data

Ready to become (very) satisfied customers?

Here's how we work

Our approach to HubSpot projects

We believe good execution starts with understanding. That means questioning assumptions, designing sustainable solutions, avoiding unnecessary complexity, and staying closely involved at every stage of the project.

Our goal is simple: build high-quality HubSpot ecosystems that your teams can truly own and scale

Discovery & Demo

1. First contact

Every collaboration starts with understanding.

Garance takes the time to understand your business environment, operational constraints, existing stack, and strategic objectives before defining any HubSpot roadmap. No predefined packages. No disconnected recommendations.

The objective is first to determine whether if/else agency is genuinely the right fit for your needs. This initial discussion also helps clarify how HubSpot, combined with our technical and strategic expertise, can support a more cohesive growth system.

~ 45min / 1h

Strategic analysis & recommendations

2. Operational review & challenge

This is where strategy meets execution.

Our technical and operational teams work with you to refine the scope, question assumptions, and eliminate unnecessary complexity before development begins.  No opaque recommendations. No consulting jargon. Just clear technical reasoning and pragmatic decisions.

Together, we define the right rollout strategy based on your priorities, timeline, and budget.

~ 1h / 2h

Agreement

3. Proposal & approval

You receive a detailed and transparent proposal, structured around your priorities and business constraints. When relevant, the project can be divided into phased deliverables to align with your timeline and budget.

We also define the initial roadmap, key milestones, and delivery schedule before launch. Once approved, we get to work.

~ 1h / 2h

Project organization & team responsibilities

4. Kick-off meeting

Before the project begins, we organize a kickoff meeting to make sure everyone is aligned on the same vision, priorities, and working process. During this session, we validate:

  • the project objectives, milestones, and timeline

  • the roles and responsibilities of each team member

  • our workflow and communication methods throughout the project

  • the assets, access, and information required to get started

  • the tools and processes used to ensure smooth collaboration and clear project follow-up

~ 1h / 2h

Production

5. Continuous production & workshops

Production starts while maintaining continuous communication throughout the project. Depending on the scope of your mission, you’ll work directly with the relevant experts involved in your project

  • Luc for overall project management and complex technical solutions/architectures

  • Christopher for web development (front & back)

  • Guillaume for web design and brand identity

  • Oussama for CRM, sales and marketing automation

Regular workshops and follow-ups allow us to validate progress, refine priorities, and keep every part of the project aligned from start to finish

Delivery, adjustments & autonomy

6. Delivery, testing & refinement

Once the project is delivered, you test everything in real conditions while we gather feedback, make adjustments, and finalize the last details together.

We also make sure you remain fully autonomous after delivery. Whether it’s your HubSpot website, CRM, or automation workflows, our goal is to give your teams the tools, structure, and knowledge needed to evolve the platform without depending on us for every change.

And once the project is complete, the choice is yours: continue working with us on a long-term basis, or manage your HubSpot ecosystem independently.

shared expertise

You deserve a HubSpot agency
that values clarity over sales talk

We’ll explain what’s possible, what isn’t, and the reasoning behind every recommendation.

FAQ - HubSpot projects

Got a question? Our HubSpot team will answer you

How long does a HubSpot project take ?

A standard HubSpot website development project typically takes between 3 and 4 weeks.
If the project also includes a custom web design phase before development, the timeline is usually closer to 2 months.

For landing pages or blog implementations, most projects are completed within 2 to 3 weeks.

For HubSpot CRM onboarding, a more accurate timeline is defined after the operational review phase. On average, a complete onboarding project (beyond basic setup) takes between 1 and 2 months.

if/else agency is known for delivering projects faster than the market average, but every timeline ultimately depends on the scope, complexity, and technical requirements of your project.

Who will be my contact during my HubSpot project?

Depending on the scope of your project, you’ll work directly with the people involved in designing and delivering it.

  • Garance for scoping, estimating and new requirements
  • Luc for overall project management and complex technical solutions/architectures

  • Christopher for web development (front & back)

  • Guillaume for web design and graphic identity

  • Oussama on CRM, sales and marketing automation.

You'll never have to explain your project to someone who discovers it along the way. Meet the team !

What happens if the project falls behind schedule?

We always do our best to meet agreed timelines. If a delay occurs, we communicate it immediately and adjust the roadmap transparently.

Delays in approvals, feedback, or required assets can also impact the schedule, which is why expectations and dependencies are clearly defined from the start.

Will we be autonomous on HubSpot after delivery?

We don’t build opaque systems. We document our work, train your teams, and create solutions you can manage and evolve independently, whether for your HubSpot website, CRM, or automation workflows.

If you have a small budget, can you still work with a certified HubSpot agency?

With us most of the time, yes. The way we've industrialized website creation on HubSpot (and web development in general) allows us to offer competitive rates on HubSpot CMS. Our daily rates for CRM, sales and marketing services are significantly lower than those of our competitors.

If your budget is really tight, we can divide your project into prioritized batches: we start with what has the most impact and build the rest with you and at your pace.